Telecomms Distribution Ltd have added new services into their portfolio and are now able to offer the installation of lines FREE to you and your customers whilst also being able to pay you a one off commission payment for signing up the customer!!
We will facilitate the transfer of existing lines as well as the installation of new ones, providing whatever degree of support your business requires including sorting out the paperwork and administration involved with the provision of lines.
- Transfer Exising BT Lines - PSTN Single Lines, PSTN Multi Lines, ISDN2e, ISDN30 DASS, ISDN30e
- Install New Lines - PSTN Single Lines, PSTN Multi Lines, ISDN2e, ISDN30e
- Select Services - Provide a range of calling features such as Wholesale Call Divert, Wholesale Call Waiting and Wholesale Call Barring
TDL offer a range of voice services for your customers that are designed to offer a value-added portfolio for your business and help improve the performance and efficiency of theirs. These include IDA/CPS network access, non-geographic numbers and a number of Hosted Customer Contact Solutions.
Network Access - We offer partners the ability to use either Indirect Access (IDA) or Carrier Pre-Selection (CPS) using one of our preferred tier one network operators.
Non-Geographic Numbers - these present a massive opportunity for resellers and their customers. As one of our customers you will benefit from the ability to offer low rates to your customers. Our Partnerships with the UK's leading providers of non-geographic numbers means that TDL are able to offer an extensive and varied range of 0800, 0808, 0845, 0870, 0871, UK and international non-geographic numbers.
Customer Contact Solutions - TDL are able to provide a range of incoming call solutions. Based entirely on the national network, each product presents a cost-effective alternative to their hardware equivalent.
- IVR - IVR is a call managing service that allows your customers to filter and manage inbound calls more effectively.
- Queue Manager - Ideal for call centre or telemarketing environments that experience inbound 'peaks'. This intelligent customisable, network-based queue management facility will answer calls, provide tailored 'waiting' messages and inform customers of their rising position in the call queue.
- Complex Call Routing - Provide your customers with a tailored routing plan to maximise the efficiency of their incoming call handling. Using their non-geographic number calls can be routed in the following ways:
Direct calls to more that one site using only one contact telephone number (NGN)
Route calls based on the location of the caller if your customer has multiple regional sites
Divert calls to different locations based on the time of day or day in the year
Divert to a different location automatically if the first number is engaged or busy
Broadband - We also supply Broadband which presents an excellent opportunity to offer an extensive portfolio of options to portray the right business presence to potential customers as well as helping to lock-in existing customers. TDL broadband offers high speed internet access with low contention ratios - equivalent to as low as 2.5:1 on some packages - outstanding quality of service and all at competitively low prices. Packages range from 512Kb to 8Mb.
Voice over IP and home working solutions - TDL is pleased to be able to offer a reliable inexpensive IP solution for home workers and small offices offering feature rich service including call management statistics, voicemail including voicemail to email, 3 party conferencing, call divert and forwarding, administration via a web portal enables programming from anywhere including forwarding in the event of a line failure, dialling from Microsoft outlook to name a few. Click here to download a full list of features Featureplus feature document.
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